Last updated: 14 October 2026
Who we are
This privacy policy explains how Supertherm (Pty) Ltd, trading as Technotherm, collects and uses personal information through the technothermsa.com website. We process personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.
You can reach us at info@technotherm.co.za or +27 (0) 78 311 6236, or at 86 Randvaal Road, Midvaal, 1961, South Africa, for any privacy question or request.
What information we collect
When you submit a form on this website, we collect the details you provide: your name, company name, email address, phone number, location and your message. We use these only to respond to your enquiry and, where relevant, to prepare a quotation or proposal.
We also collect basic technical information such as pages visited and approximate region, which helps us understand how the website is used.
How we use your information
We use enquiry details to reply to you, keep a record of our communication and follow up on your request. If you ask us to become a feedstock supplier, we use the details to assess that application.
We do not sell, rent or share your personal information with third parties for their own marketing. Where a service provider helps us operate the website, such as hosting or email delivery, they process information only on our instructions.
How long we keep it
Enquiry records are kept for as long as needed to handle your request and for a reasonable period afterwards, so we have a record of our business communication. You can ask us to delete or correct your information at any time.
Your rights
Under POPIA you may ask what personal information we hold about you, ask us to correct or delete it, and object to certain processing. Email info@technotherm.co.za and we will respond within a reasonable period.
Cookies
This website uses only the cookies needed for the site to work. We do not run advertising or cross-site tracking cookies.
Security
Enquiries are stored in an access-controlled backend, and only authorised Technotherm staff can view them. We review our safeguards regularly.
Changes to this policy
We may update this policy from time to time. The current version is always published on this page with its revision date below.
See also our Terms and Conditions.